Privacy Policy

Last updated: 15/09/2025

Welcome to Go Schengen Now (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goschengennow.com (the “Site”) and use our services (the “Services”).

By using our Site and Services, you agree to the collection and use of information as described in this policy.


1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information You Provide Directly

When you interact with us (e.g. contact forms, WhatsApp link, consultations, inquiries), you may provide us:

  • Name

  • Contact number / phone

  • Email address

  • Address / Emirate / region

  • Passport / visa-related details (where necessary for providing visa assistance)

  • Travel preferences (destination, dates, etc.)

  • Any documents you upload for visa processing (e.g. passport scans, bank statements, travel itinerary)

  • Other information voluntarily provided (questions, support queries, feedback)

1.2 Automatically Collected Information

When you use our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited / time spent on pages / clickstream data

  • Referrer site (the site from which you came)

  • Date and time of visits

  • Cookies and similar technologies

1.3 Third-Party Information

We may receive information about you from third parties, such as:

  • Analytics providers (Google Analytics, etc.)

  • Social media platforms

  • Advertising networks

  • Other service providers whose tools we integrate


2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and maintain our Services (visa assistance, document guidance, bookings)

  • To process your inquiries, requests, and support communications

  • To verify identity and prevent fraud

  • To personalize your experience and tailor our offerings

  • To send you updates, newsletters, or promotional messages (if you opt in)

  • To analyze usage trends and improve the Site and Services

  • To enforce our terms, conditions and comply with legal obligations

  • To respond to legal requests, protect rights or property


3. Legal Basis for Processing

Depending on your jurisdiction, we rely on one or more legal bases to process your personal data:

  • Consent: when you give permission (e.g. for marketing communications)

  • Performance of contract: to fulfill obligations under our service agreements

  • Legitimate interests: for improving our services, fraud prevention, analytics

  • Legal compliance: when required by law, courts, or government agencies


4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g. web beacons, local storage) to:

  • Recognize your device when you revisit

  • Store your preferences and settings

  • Understand how you use our Site

  • Serve targeted content or ads

You can control cookies via your browser settings. However, disabling cookies may limit certain features of the Site.


5. Sharing & Disclosure of Information

We may share your information in the following situations:

  • With service providers and partners who help us provide services (e.g. document processors, travel booking agents)

  • With third-party analytics and advertising providers

  • With legal authorities, if required by law, subpoena, or to protect rights

  • In connection with a business transaction (merger, acquisition, sale of assets)

  • With your consent

We require our partners and service providers to protect your data and to use it only as permitted by us.


6. Data Storage & Security

  • We store your information on secure servers.

  • Access to personal data is restricted to authorized personnel.

  • We use industry-standard measures (encryption, secure protocols) to protect data.

  • However, no system is 100% secure; we cannot guarantee absolute security.


7. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill the purposes for which it was collected

  • To comply with legal, accounting, or reporting obligations

  • To resolve disputes and enforce agreements

After that, we either delete or anonymize your information.


8. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access: Request a copy of your personal data

  • Correction: Have incorrect or incomplete data amended

  • Deletion: Request deletion of your data

  • Restriction: Ask us to restrict processing

  • Objection: Object to certain processing (e.g. marketing)

  • Portability: Receive your data in a machine-readable format

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at the details below. We may ask for verification before acting on a request.


9. Children’s Privacy

Our Site and services are not intended for children under 13 (or the applicable legal age in your jurisdiction). We do not knowingly collect data from minors. If you believe we have done so, please contact us for deletion.


10. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the UAE, or other jurisdictions where our service providers are located. Such transfers will be protected by appropriate safeguards (e.g. standard contractual clauses, data transfer agreements) as required under applicable law.


11. Third-Party Links & External Services

Our Site may contain links or integrations with third-party websites, tools or services (e.g. booking tools, social media, analytics). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing information.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. Your continued use of the Site or Services after changes indicates your acceptance of the updated policy. We may also provide you with notice (e.g. email) of material changes.


13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, you may contact us at:

Go Schengen Now
Address: Al Junaibi Tower – Office 804, 8th Floor – Muroor Rd – Al Danah – Zone 1 – Abu Dhabi – UAE
Phone: +971-505313194